Insurance and Billing Information

For your convenience, all departments are accessible through our main telephone number, please call (860) 728-6740.

Billing

Our fee schedule is one that we consider to be reasonable. The personnel in our billing department would be happy to answer any questions you may have regarding charges for your care. If necessary, they are available to set up a flexible payment plan that can meet your particular needs.

Insurance

We have contracts with many insurance companies and managed care organizations and we will file claims for all services under these programs. The only way to know for sure if your insurance will cover you to visit us, is to contact your insurance company directly. Please be prepared to pay co-payments and/or deductibles at the time of service. Cash, checks, Visa and MasterCard are accepted.

As the patient, you are responsible for payment for no-fault or private insurance, and in cases involving litigation. Please be aware that your insurance may not always cover the entire bill, and that you may have to pay deductibles or residual percentages.

Referrals

Most insurance companies require the patient to obtain referrals. Occasionally, HMO insurance will require that our office obtain the referral for the patient. When this is necessary, we are always glad to do so.

Workers’ Compensation

In all workers’ compensation cases, you must bring information for billing that includes the employer’s name, date of injury, insurance company name and address, and your WCB and carrier case number. All information must be received before the date of your appointment.

Motor Vehicle Accident (MVA) and Personal Liability

Our office will occasionally accept patients who have been injured and expect their medical costs to be covered by car insurance or a third-party liability settlement. Since we have no guarantee of payment from these sources, we expect payment of our billed charges to be made at the time of service. Any insurance or liability settlement which may occur can then be paid to the patient. In some cases where we have contact with a reliable insurer, we will see liability patients without up-front payment. We ask that bills be paid promptly, even though you may be involved in a liability action against someone else.